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Virus Alerts
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Virus Infection Help

Please use this page to help with any possible virus infection you may have.

Submit this form along with any screenshots you may have so that we can better answer your questions.
Make sure you leave us your email so that we can provide you with any assistance.

You can also submit virus samples that you have by following the instructions on the "Virus Sample Submission" section below.
 

name:
 
email:
 
your device:
 
question:
 
 
You will receive a confirmation email upon submission.

 

Virus Sample Submission

1. Select corrupted file or virus sample file on your PC.

2. Compress file into a .zip file using password encryption.

3. Use the password "infection".

4. Email .zip file to: [email protected]

Please also include what device was infected and a brief description of what the virus did to thats device and any screen shots or other information you would like to include.

 
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